International Journal of Applied Science and Technology

ISSN 2221-0997 (Print), 2221-1004 (Online) 10.30845/ijast

Modeling the Perceptions and Challenges of the National Service Personnel in Kumasi Metropolis, Ghana
Frank Osei Frimpong, Rita Dankwa, Kofi Agyarko Ababio

National Service forms a major component of nation building where graduates from various disciplines are posted to different job fields to inculcate belongingness notwithstanding the other benefits it provides to the National Service Personnel. A survey of National Service Personnel was conducted in the Kumasi Metropolis to determine personnel’s perceptions and challenges encountered during national service. Structured questionnaire was designed and administered to Service Personnel at the National Service Secretariat in the Kumasi Metropolis. The Data collected was analyzed with Ordinal logistic regression model and was specified to explain the effect of personnel satisfaction for various national service variables on their rating for overall national service quality. The survey established whether National service personnel were satisfied with the service in terms of National Service registration, job description work schedule, work supervision, monthly allowance, national service duration, work environment and overall satisfaction level of the National Service Scheme. Among the sampled personnel, majority(34.7 %) of them agree that the overall national service in the Kumasi Metropolis is good but said the monthly allowance was not sufficient.

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